Returns Policy

1. Return Eligibility:

We want you to be completely satisfied with your purchase from Spectrum Distribution. If you are not entirely satisfied with your order, you may be eligible to return the item(s) for a refund or exchange. Please read the following guidelines to determine if your return is eligible:


The item must be unused, in its original packaging, and in the same condition as when you received it.

Returns must be initiated within [insert timeframe, e.g., 30 days] of the original purchase date.

Certain items may not be eligible for return.

2. Return Process:

To initiate a return, please provide your order number and details of the item(s) you wish to return.

3. Refunds and Exchanges:

Upon receipt of the returned item(s), we will inspect them to ensure they meet the eligibility criteria outlined above. If the return is approved, we will provide an exchange for a replacement item, as requested.

Please note that shipping and handling charges are non-refundable, unless the return is due to an error on our part (e.g., incorrect or damaged item).

4. Return Shipping Costs:

Customers are responsible for covering the cost of return shipping, unless the return is due to an error on our part. We recommend using a trackable shipping method and ensuring the package for the value of the item(s) being returned.

5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund, as appropriate.

6. Contact Information:

If you have any questions or concerns about our returns policy, please contact us at:

Spectrum Distribution

Unit F1,

Weatherwell Business Park,

Newlands Lucan Road,

Clondalkin, Dublin 22,

D22 VY32

sales@spectrumdistribution.ie
+353 1 467 0500